02 / LEGAL / TITAN DIGITAL SYSTEMS LIMITED
PRIVACY POLICY
We built PayTitan around clarity. This policy explains what personal data we collect, why we use it and the choices available to you.
Last updated: 20 September 2026
1. Who we are
This Privacy Policy applies to PayTitan and related services operated by Titan Digital Systems Limited ("Titan", "we", "us" or "our") in Nigeria. For privacy questions, contact privacy@paytitan.ng.
2. Information we collect
Depending on how you use PayTitan, we may collect:
- Identity and contact details, such as your name, phone number, email address and date of birth.
- Verification information required for compliance, such as BVN, government identification details or verification results.
- Transaction information, including biller, amount, status, reference, device and approximate location or network details.
- Account, support and communications information, including messages you send us.
- Technical information such as device type, operating system, IP address, app version, crash reports and security events.
3. How we use information
We use personal data to provide and secure PayTitan, process payments, verify identity, prevent fraud, resolve disputes, communicate service updates, improve our products, comply with legal obligations and establish or defend legal claims. Where required, we rely on consent; otherwise we process data to perform a service, comply with law, protect our legitimate interests or protect users.
4. Sharing and service providers
We may share relevant information with billers, banks, payment processors, identity verification providers, technology vendors, professional advisers, regulators, law enforcement or a buyer of our business where legally permitted and necessary. We do not sell your personal data.
5. Retention and security
We keep information only for as long as needed for the purposes described here, including legal, accounting, fraud-prevention and dispute-resolution requirements. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your rights
Subject to applicable law, you may request access to, correction of or deletion of your personal data, ask us to restrict or object to certain processing, withdraw consent where processing is based on consent, or request a copy of information you provided. We may need to verify your identity and may retain information where the law requires it.
7. Cookies and analytics
Our website or app may use essential storage, cookies or similar technologies to keep the service secure, remember preferences and understand product performance. You can control certain browser permissions, but disabling essential technologies may affect functionality.
8. Children and international transfers
PayTitan is not directed to children. We may process information using providers located outside Nigeria. Where information leaves Nigeria, we take steps required by applicable data protection law to protect it.
9. Changes and complaints
We may update this policy as the service or law changes. We will publish the current version with its effective date. If you have a concern, contact privacy@paytitan.ng first. You may also contact the relevant Nigerian data protection authority where permitted.